Cloud9 Technologies’ recent introduction of its new C9Trader Stratus user interface and CloudHub device are playing a pivotal role in fueling anytime, anywhere voice trading capabilities. By providing greater flexibility and optionality, C9Trader Stratus and CloudHub are ensuring that today’s institutional trader has unparalleled access to the virtual trading floor of tomorrow.
Designed from the ground up, the new robust C9Trader Stratus interface combines both traditional turret functionality with new, innovative and customizable features to deliver a superior user experience. Traders now have the ability to customize content to their unique requirements and complex workflows in a logical way – allowing them to instantly connect with any global trading partner – anywhere, anytime.
- More efficient workflows – Enhanced Page View allows you to organize your buttons to suit your workflow, prioritize incoming calls and see shared line desk activity via the Favorites Panel, and leverage the new Call Wells to manage your call activity on individual devices in one central location.
- New and improved features – Intuitive features built for complex workflows like dial-tone integration, prioritize incoming calls, and greater visibility across all team members’ activities.
- Cloud Dial Tone – Provides a dial tone vendor-neutral method of interworking with premise-based, hosted, and UC solutions. Also provides common sharing of PSTN services for remotely located users that need to collaborate as a single group.
Designed to meet the unique requirements and workflows of the Cloud9 community, the new CloudHub provides a unified user experience between the enhanced C9Trader Stratus software and hardware. With a full suite of voice trader capabilities, the CloudHub is a low-cost legacy replacement that provides an unrivaled audio experience and customizable features to suit any trading style.
2020 was a year unlike any other. Despite our worst fears, many organizations were able to respond quickly and deal with change. In some cases, we managed to improve business communications despite the demise of the traditional office setting. To illustrate these points, Glue42 gathered insights from renowned fintech experts.
Here’s what our CAO, Brian Hunt had to say:
“Over the last 12 months, we’ve seen a major shift across the institutional trading landscape as traders were forced off the traditional trading floor and into remote working conditions. While the pandemic has been a catalyst, it was not the sole driver of this structural shift. Voice trading and mobility remain prominent factors in the institutional trading ecosystem but they must be supported by secure and reliable cloud infrastructure in order to access the ‘virtual trading floor’ that is quickly becoming the new normal.
Many firms realized at the outset of the pandemic that they lacked the resources to adequately capture voice data because they had been relying heavily on antiquated technology. Cloud9 quickly stepped in with our cloud-based voice communication APIs to ensure greater flexibility and interoperability, regardless of where they were located, ultimately leading to a 50% increase in our business.
In an industry that’s becoming increasingly digitized, productivity should not be impacted. In fact, we’ve learned that firms can even elevate efficiency by leveraging the right resources, from front-office trading software to regulatory and compliance solutions. We expect that trend to continue this year but it starts with creating a more nimble, cloud-based environment for individuals on and off the trading floor.”
As part of The Trade’s annual Leaders in Trading Awards program, Cloud9 has been named one of four finalists for Fintech of the Year. The Leaders in Trading Awards recognize the best in trading innovation and addressing hurdles faced by the institutional trading community.
Voting is now open to the public and winners will be announced at The Trade’s Digital Experience event on March 19 and will be featured in the Q1 2021 issue of The TRADE magazine.
The entire Cloud9 team thanks you in advance for your support!
December 4, 2020 – WatersTechnology recently announced the winners of its 16th annual American Financial Technology Awards (AFTAs) and the collaboration between Cloud9 & Verint was named the winner of the “Best Partnership or Alliance” category. The partnership, which was announced in July 2020, provides the capital market ecosystem with a fully compliant, cloud-enabled communications solution to support traders both on the trading floor and remotely, providing necessary flexibility as the industry continues to take a cloud-first approach and gains a greater appetite for anytime, anywhere access to the “virtual trading floor”.
Hosted by Waters Technology, the AFTAs recognize the best across the deployment and management of financial technology within the asset management and investment banking communities over the last 12 months. The 2020 AFTAs featured 29 categories, with 16 focusing on end-users and 13 for technology vendors.
The joint solution brings together Cloud9’s C9Trader voice communication platform and Verint® Financial Compliance Capture™ for advanced communication capture, records retention, secure data governance and advanced data analysis. By doing so, it gives financial institutions an enterprise-wide communication and compliance framework that alleviates obstacles and ensures traders remain within compliance parameters both remotely and on the trading floor. Through the analytics and open data APIs, businesses can capture, preserve and monitor a complete set of voice records and metadata and make these available for surveillance, trade reconstruction and analysis purposes.
“The American Financial Technology Awards is a true recognition of our teams’ ongoing efforts and strategy to support the trading industry in this exigent times,” comments Phil Fry, VP of Product Strategy at Verint. “It’s a great honor to receive such a prestigious industry accolade with Cloud9 and we look forward to continuing to redefine trading compliance to help financial market participants ensure that traders stay connected with clients, peers, and counterparties without having to worry about compliance infractions.”
“As the institutional trading landscape becomes more digitized and work-from-home becomes much more common or in many cases essential, access to voice data is essential to fufill regulatory and operational requirements,” said Briant Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. “Receiving this top honor in the financial technology space is a testament of our collaboration to support the trading community with greater flexibility and optionality during the pandemic crisis and beyond.”
As part of Cloud9’s podcast series that examines developments in the voice trading ecosystem, Cloud9 CAO and Head of Partnerships Brian Hunt recently spoke with Verint’s VP of Product Strategy Phil Fry about the importance of extracting voice data. You can listen to the full episode here.
Voice trading continues to be a pivotal element of daily workflows across the institutional marketplace, which means that access to greater voice metadata is imperative for strategic, regulatory and operational purposes. In the fourth episode of Cloud9’s podcast series examining developments in the voice trading landscape, Cloud9 CAO and Head of Partnerships Brian Hunt and Verint VP of Product Strategy Phil Fry examine the who, where, what and why of accessing greater voice metadata and how this will progress as we near the end of one of the most challenging years in recent memory.